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10 Basic Rules and Principles for Conducting Effective Meetings

gavel 150x150 10 Basic Rules and Principles for Conducting Effective MeetingsAt some point in your career you will attend an official meeting and will need to be prepared on the proper procedures that are designed to expedite business, maintain order and ensure fairness, justice, courtesy, and equal treatment for all members. Robert’s Rules are the principles that will assist your organization to achieve its objectives.

1. The organization comes first. Decisions of the organization supersede those of individuals. The power of any meeting is in the hands of the voting members.
2. All members have equal rights. Full participation in business meetings by making motions, debating, and voting is among these rights.
3. A minimum number of voting members (known as a quorum) must be present in order to transact business legally. The general rule is a majority of the entire membership, if the bylaws don’t define the quorum.
4. Only one main proposal may be before the assembly at a time. Only one member may have the floor at a time.
5. There must be full debate before voting on any proposal unless this is suspended by a 2/3 vote.
6. A proposal is the item under discussion, never the person who introduced it. Personal remarks are always out of order.
7. To avoid wasting time; a proposal once decided may not be presented again in that same form in the same session.
8. A majority vote decides a question except in cases where basic rights of members are involved. Then a larger vote is required. a majority vote is generally defined as more than half of the votes cast.
9. A 2/3 vote is necessary for any motion that deprives a member of rights (such as changing the rules of debate, closing debate, closing nominations, or changing previous decisions without notice.
10. Silence gives consent. Those who do not vote, agree by their silence, to allow those who do vote, to make the decision.

Learn and understand the bylaws of your organization, and by doing so; your participation will be effective.

(Adapted from Pointers on Parliamentary procedure, Louise E. Bereskin, National Association of Parliamentarians)

Non-Profits Need to Embrace Technology

54371294 ad79ee1455 150x150 Non Profits Need to Embrace TechnologyIf you are a Nonprofit and have been shying away from technology or social media platforms,  you need to take  more advantage of of the benefits that further reduce expenses through labor costs and court donors in a more efficient way.

1.    Spreading the word about your organization by using Twitter, MySpace, and Facebook will generate interest to a larger and more global demographic.
2.    Reducing your dependence and expenses for direct mail using  Email and the web will better communicate your message and generate donations.
3.    Donors with an email address are more valuable- even if donors want to respond by mailing in their donations.

4.  Having online payment options is  convenient and provides much quicker results.

5.  Using cutting edge technology demonstrates that you are maximizing your efforts for the betterment of the organization.

Confused about Twitter? Come to this Cocktail Party

cocktail glasses 150x150 Confused about Twitter? Come to this Cocktail PartyI will admit I was skeptical about the power and influence of Twitter and other Social media platforms.  I couldn’t figure out what value there was to posting until I met a Business Leadership Coach; Patti Dragland of Strategic Sense Inc. Patti walked me through the etiquette and explanations that helped me better understand the strategies I needed to employ. I wanted to share them because I believe they are extremely helpful and will  give you a very good understanding of the network that can be established.

1. You need to begin by thinking like a guest at a cocktail party where you know no one.

2. Politely introduce yourself to someone and create a discussion.

3. If there is mutual willingness to share conversation stay with them and they will begin introducing you to people you should get to know.

4. There is no worse guest at a party that one who talks only about them self.  Politely create an interactive discussion based on learning about each other.

5.  If you do not connect in a mutual interest, move on and begin networking the room.

6.  Just like at any cocktail party; in turn you must learn to introduce your contacts to people that may benefit from meeting them.

7.  Have something to offer: tips, advice, new items, trends etc.

8.  It is not a contest to get the most Followers, it is a format to broaden your relationships,  to  connect and share with a global network of people, and to get you out of the office…sort of.

What are you Worth? Find the formula here!

Calculator2 150x150 What are you Worth? Find the formula here!I often get phone calls from enthusiastic event planner hopefuls poking around for information on what to charge their clients.  This formula was given to me long ago from an event professional, and I in turn pass it on.  I hope it comes in useful but more importantly, be realistic in the pursuit of making top dollars in this competitive industry before you have the proper training and experience.

Play with this formula, along with your expertise; you should be able to determine a reasonable fee that calculates your worth.

Your Highest Annual Salary (or what you would like to make) __________________

Divide by 50 (weeks per year)____________

Divide by 5 (work days per week) __________

Multiply by 2.5 (for expenses) _____________

For an hourly rate, divide by 8 ________________ (round up to the next $5 for the min. daily rate)

Total ____________ (round up to the next $1 for min. hourly rate)

Per Diem_____________

Hourly Rate __________

Pay It Forward…in Business?

handshake 150x150 Pay It Forward...in Business?  In reply to an online inquiry I made, I was sent a response by the Director of Recognition Awards & Business Development and following her signature was written these words; “Practicing Random Acts of Kindness”.  This was such an atypical business tag line but it caught my interest because I heartily share the philosophy.

Some months later I began receiving significant business opportunities and although I wasn’t certain, I wondered if it was her magic wand of “Random Kindness” that had been wielded in my direction. The actions that bring achievement in business can be measured by diligence, patience, error, luck and in some instances; by the kindness of others.  I was correct in my assumption that it was her that passed on the opportunities that have assisted to further validate my skills.

Why am I telling you this?  Perhaps it is time to randomly practice appreciation to those that have helped you succeed in business. We are often supported by dedicated employees, faithful clients, trusting associates, and casual acquaintances but do we make the effort to show or tell them how much their support has helped in the growth or success of our business?  Of course in shameless self-promotion I would encourage you to host an appreciation event for them however, I would like to emphasize that extravagant events are not always necessary.  The simplest tribute in the form of a spoken word, or perhaps a card can cultivate the truest form of appreciation and contribute to a positive corporate culture.  Even better if they are then encouraged to pay it forward.

In the earliest stages of my own business development I was met with some not so encouraging results when seeking advice from my industry competitors, and at that moment I vowed that I would never deny assistance to anyone attempting an event planning career. That one decision has me answering inquiries and mentoring potentially future rivals quite frequently, but this one ethical practice has given me the pleasure of paying forward my knowledge and guidance.

Anyone that has helped you along the way would be touched to know they meant a difference in your business.  In my own circumstance, I took Ms “Random Acts of Kindness” for lunch and told her how much I appreciated what she had done for me. During our lunch I mentioned how refreshing it was to meet someone in business that was not embarrassed to apply these values in a business landscape.   Knowing her philosophy helped me when I bought her a gift of gratitude. Inside the bag I included a smaller wrapped gift, knowing that when the time was right she would continue to Pay it Forward to some other deserving person at work.

5 Hot Fund-Raising Tips

fundraising 150x150 5 Hot Fund Raising TipsFund-raising events can create more than just money; there is intangible gold in developing the strategies of a successful signature fund-raising event that will also assist in long-time sustainability.

Focus on these 5 C’s :

1. Contacts – Will the people that attended the event do so again? Have a plan in place to gather contact information and thank them for attending and donating at your event, and also to provide your organization with contacts for future event announcements. Give people the opportunity to opt out if they are not interested.
2. Credibility – People want to know that when they donate in any way, what percentage or purpose the funds are being raised for.
3. Continued Education – Communicate your mission statement and any other important information to the public about present and future initiatives. Ask yourself if they will learn anything new from this project.
4. Commitment – By fulfilling your obligations you will prove your motivation and improve your organizations’ image.
5. Community Relations – Show proof that the community and its’ involvement in your event is benefiting from your fund-raising initiatives.

Any fund-raising event needs strategic leadership, clear objectives, and motivated volunteers, but don’t forget to mine for gold among the 5 C’s of success before and after your event.

Five secrets for a new business outlook:

secret 150x150 Five secrets for a new business outlook:1. “Change” is the tug-of-war between familiarity and imagination.

2. Catch-up is not a condiment, it is a temporary impediment.

3. Complaints are solutions in their infancy.

4. Work as though you are renovating, constantly upgrading your value.

5. There is a journey and a destination where you always end up back at “Change”.

What is the Value of your Association?

membership sites2 150x150 What is the Value of your Association?Having just returned from a Leadership Conference in San Francisco with ISES (International Special Events Society) , I am proud to be associated with an organization that fosters continued and higher learning in all  disciplines of the event industry, and provides quality leadership to ensure the longevity of this great organization. This is an outstanding testament to the value of this membership, and if that wasn’t enough I always walk away with an armful of friendships that prove their worth beyond membership fees!

Below is an article I wrote that received many favorable replies.  I hope by reading this it will help you determine the value of your memberships and how you can rethink your involvement.

The Association Arithmetic – Does it all Add up? By Kathie Madden

Published by: The Planner Dec 2008

My advice when shopping around for an association a good fit for credibility and educational purposes is an organization within or related to your particular discipline and additionally; a broader based group that can expose you to further contacts and potentially; increased revenues.  The obvious sign-up costs of joining any association surface in the decision making process and for a large majority; the expectations of becoming a member are to convert networking into money. This can be a misconception; so let’s face the truth about this subject.

Just recently I witnessed the joyful celebration of the ISES Dallas Chapter as they accepted the award for ‘Chapter of the Year’.  I questioned how they were able to accomplish this when as individuals or businesses; there are such extraordinary demands in these extraordinary times.  This prestigious award was earned through dedicated teamwork, creative and objective thinking and as I watched them congratulate each other I recognized the true benefits of belonging to the right association, the most powerful of all resources: energy in its membership. Measuring the power of this resource is not just the award, but how it translates into increased engagement, broader and fresher ideas, less burnout, and ultimately; a stronger association that fosters a spirit of alliance that members and prospective members desire to be attached to.

Any well respected association has a mission statement, a code of ethics, by-laws, policies and procedures and clear cut objectives, but it is a fallacy to expect that by merely becoming a member it fast tracks you to success. In the long run; this way of thinking will actually cost you money because if you choose to sit back, you miss out on the hidden benefits of fully engaging in your association.  What are those benefits?

1.  Involvement aids you to grow to the next level of professionalism, respect, and credibility.
2.  Strengthens your knowledge and confidence beyond your own business.
3.  Valuably broadens your accessibility and exposure ultimately building stronger collaborative relationships.
4.  Allows you to be action- oriented to motivate and articulate input into the strategic objectives.
5.  Effectively demonstrates your commitment to your industry and business.
6.  Keeps you current to new members, industry issues, and future competitors.

The true definition of an association is a society of partnership.  It is no different than marriage: you get out of it, what you put in.  As the Dallas Chapter demonstrated, the strength of any association is the energy and participation of its membership. The majority of associations encourage your involvement, but what discourages members is the misconception that they can’t afford the time. In that case I advise to do what you can with boundaries, because in this increasingly collaborative business world, you really can not afford not to be part of the engagement equation.

Membership + Participation = Knowledge          Knowledge = Competence = Success

The Flip Side of Events – Guest Etiquette

ett 150x150 The Flip Side of Events – Guest EtiquetteAs Published by: The Planner August 2008

At some point during your business career you will be attending or will have someone representing your company at a variety of events.  Whether it is a gala, luncheon, or perhaps a private function at the boss’s home, being a good guest is more important than you may realize. The following guidelines will assist you:

1.  RSVP – Reply to any invitation within 5 days.  If a last minute change is made, call ahead to inform the host of name changes, dietary concerns, delays or cancellations.

2.  Dress Codes – Dress appropriately for the occasion and ask the host if uncertain.

Business Attire – Suits and dresses

Black Tie/Black Tie Optional – Formal wear

Business Casual – Trousers, khakis, long-sleeve shirts, sweaters

Jacket and Ties required – Sport coat and tie/ blouse and slacks, blazer

Comfortable Casual – No athletic wear unless stated

3. On Time Performance – Always show when requested, you demonstrate a lack of respect to your host and other guests if you are late. If you do arrive late politely apologize without excuses.

4. Civility in Networking – Visit the washroom before the function and wash your hands. Always shake hands with host and other guests on arrival and departure. Hand out business cards and keep them on the table until the meal is over.  They are a good reference for you and considered rude to put them directly out of sight.

5.  Polite Introductions – Never fail to introduce people around you, even if you have just met them.  When appropriate, introduce lower ranks to higher ranks including their name and job titles.  If you wear a name badge, it should be placed on the side you shake hands with. (The eye will travel up the arm to the name tag.)

6.  Inappropriate Topics – Avoid topics on health matters, personal finance, and gossip.  Also steer clear from inappropriate humour, foul language, divisive and sexual topics.

7.  Courtesy in Conversation – Listen, listen, and listen.  Never interrupt or try to prove a point.  Look at the person without being distracted by someone you would rather be speaking to. Mention the other person’s name at least once during your conversation.

8.  Mind your Manners – Allow others to take the best seat, begin eating when everyone at the table is served, and never drink more than 2 alcoholic drinks. Don’t forget please and thank you to other guests and serving staff.  Familiarize yourself with how to use glassware, cutlery and plates, place fork and knife in 4:00 position after meal, leave napkins on chair seat when finished.

9.  Tech-etiquette – Unless you are on call, for the duration of your function, you should not be available.  NEVER acknowledge or send a message during a business function or event unless you leave the room to do so.

10.  Show Appreciation – Before departing, thank your host and then send a thank-you note.  In addition, send a note or email (either is appropriate) to those you met at the function to acknowledge your conversation.

The value of business etiquette demonstrates you care about detail and although there are finer details to apply to these suggested guidelines; it is important to understand that careless practices reflect on you as an individual, and can have unfavorable implications on the company you represent.