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	<title>Vancouver Event Planners - Kathie Madden Events &#187; Event Planning</title>
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	<link>http://kathiemaddenevents.com</link>
	<description>Event News and Articles</description>
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		<title>What&#8217;s in your tool kit?</title>
		<link>http://kathiemaddenevents.com/2010/07/whats-in-your-toolkit/</link>
		<comments>http://kathiemaddenevents.com/2010/07/whats-in-your-toolkit/#comments</comments>
		<pubDate>Sat, 10 Jul 2010 18:58:51 +0000</pubDate>
		<dc:creator>Kathie Madden</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Event Planning]]></category>
		<category><![CDATA[Guests]]></category>
		<category><![CDATA[Parties]]></category>
		<category><![CDATA[Competence]]></category>
		<category><![CDATA[composure]]></category>
		<category><![CDATA[creative thinking]]></category>
		<category><![CDATA[energy]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[organization]]></category>
		<category><![CDATA[passion for excellence]]></category>
		<category><![CDATA[patience]]></category>
		<category><![CDATA[perseverance]]></category>
		<category><![CDATA[problem solving skills]]></category>
		<category><![CDATA[professional]]></category>
		<category><![CDATA[quality]]></category>
		<category><![CDATA[sense of humor]]></category>
		<category><![CDATA[simplicity]]></category>
		<category><![CDATA[Source for knowledge]]></category>
		<category><![CDATA[tool box]]></category>
		<category><![CDATA[tool kit]]></category>

		<guid isPermaLink="false">http://kathiemaddenevents.com/?p=426</guid>
		<description><![CDATA[Guests and clients enjoy effortless events, but we all know that behind the scenes that isn&#8217;t always the case.     Aside from duct tape, zap straps, and first aid essentials the most important tools in your kit should be:
1.  Composure and patience
2. Strong organizational and problem solving skills
3. Creative thinking and simplicity
4. Sense of Humor
There are [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://kathiemaddenevents.com/wp-content/uploads/2010/07/tool-kit.jpg"><img class="alignleft size-full wp-image-429" title="tool kit" src="http://kathiemaddenevents.com/wp-content/uploads/2010/07/tool-kit.jpg" alt="" width="120" height="120" /></a>Guests and clients enjoy effortless events, but we all know that behind the scenes that isn&#8217;t always the case.     Aside from duct tape, zap straps, and first aid essentials the most important tools in your kit should be:</p>
<p>1.  Composure and patience</p>
<p>2. Strong organizational and problem solving skills</p>
<p>3. Creative thinking and simplicity</p>
<p>4. Sense of Humor</p>
<p>There are last minute adjustments and glitches that lurk behind the  scenes of every event and they need to be dealt with by fast-thinking and seemingly  effortless actions.  Your knowledge of the event objective will help you deliver quality through your innovative ability to pull out the best tools in your kit.</p>
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		<title>To Do List: Education and Volunteering</title>
		<link>http://kathiemaddenevents.com/2010/06/education-and-volunteering/</link>
		<comments>http://kathiemaddenevents.com/2010/06/education-and-volunteering/#comments</comments>
		<pubDate>Thu, 24 Jun 2010 15:05:49 +0000</pubDate>
		<dc:creator>Kathie Madden</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Event Planning]]></category>

		<guid isPermaLink="false">http://kathiemaddenevents.com/?p=416</guid>
		<description><![CDATA[I am approached at least 3-4 times daily by wanna-be event planners.  These hopefuls are filled with the enthusiasm and desire that all employers look for however the sad reality is, full time employment is scarce in the event  industry in Vancouver.  It stands to reason and few of my colleagues would argue :  get [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://kathiemaddenevents.com/wp-content/uploads/2010/06/fairy2.jpg"><img class="alignleft size-full wp-image-417" title="fairy2" src="http://kathiemaddenevents.com/wp-content/uploads/2010/06/fairy2.jpg" alt="" width="2592" height="1944" /></a>I am approached at least 3-4 times daily by wanna-be event planners.  These hopefuls are filled with the enthusiasm and desire that all employers look for however the sad reality is, full time employment is scarce in the event  industry in Vancouver.  It stands to reason and few of my colleagues would argue :  get education and plan on volunteering to get work experience.  Even then, there are no guarantees.  Event education is imperative, and I encourage anyone to seek out a good institution that offers a comprehensive course.  The skills are very transferable to many aspects of business and because of the varied event disciplines (approx. 52) this education will empower you to be confident, relevant, and committed to your future development and that of your community.</p>
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		<title>Customer Service and Client Appreciation</title>
		<link>http://kathiemaddenevents.com/2010/06/client-appreciation/</link>
		<comments>http://kathiemaddenevents.com/2010/06/client-appreciation/#comments</comments>
		<pubDate>Wed, 23 Jun 2010 19:21:34 +0000</pubDate>
		<dc:creator>Kathie Madden</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Event Planning]]></category>
		<category><![CDATA[Guests]]></category>
		<category><![CDATA[Parties]]></category>
		<category><![CDATA[celebration]]></category>
		<category><![CDATA[Client appreciation]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[hotel guests]]></category>
		<category><![CDATA[Networking]]></category>
		<category><![CDATA[Power of the People]]></category>

		<guid isPermaLink="false">http://kathiemaddenevents.com/?p=410</guid>
		<description><![CDATA[I was honored to be invited to the Grand Opening of the Coast Coal Harbour in Vancouver.  This event proved to me the power of the people!  Throughout the evening guests were treated to a warm reception from all the staff:  Valet Service, Sales, Beverage and Catering Services, and Management.  Guests had a sneak preview [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://kathiemaddenevents.com/wp-content/uploads/2010/06/Martini-Fountain-Sculpture.jpg"><img class="alignleft size-full wp-image-413" title="Martini Fountain Sculpture" src="http://kathiemaddenevents.com/wp-content/uploads/2010/06/Martini-Fountain-Sculpture.jpg" alt="" width="224" height="300" /></a>I was honored to be invited to the Grand Opening of the Coast Coal Harbour in Vancouver.  This event proved to me the power of the people!  Throughout the evening guests were treated to a warm reception from all the staff:  Valet Service, Sales, Beverage and Catering Services, and Management.  Guests had a sneak preview of four levels of the hotel, guest room tours and at every turn the visibly proud staff were there to greet and mingle with the crowd.    The favorable combination of service and celebration was proof that Coast Hotels and Resorts cares.  The kicker for me was that they invited all the guests staying at the hotel to participate in the evening.  Kudos to the Power of the People at the Coast for Showcasing what customer service and client appreciation should be.</p>
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		<title>Networking Tips</title>
		<link>http://kathiemaddenevents.com/2010/05/networking/</link>
		<comments>http://kathiemaddenevents.com/2010/05/networking/#comments</comments>
		<pubDate>Thu, 27 May 2010 16:32:20 +0000</pubDate>
		<dc:creator>Kathie Madden</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Event Planning]]></category>
		<category><![CDATA[Guests]]></category>
		<category><![CDATA[Parties]]></category>
		<category><![CDATA[getting the best from networking]]></category>
		<category><![CDATA[Guest Etiquette]]></category>
		<category><![CDATA[Networking]]></category>
		<category><![CDATA[networking tips]]></category>

		<guid isPermaLink="false">http://kathiemaddenevents.com/?p=404</guid>
		<description><![CDATA[The reason we network is different for everyone but ultimately it is about connection.  Ask yourself -  How do I  make networking events work for me?  Consider these 5 tips and how they all relate back to improving connections
1.  Be open to establishing non-specific connections  &#8211; not all connections will be related to your business, [...]]]></description>
			<content:encoded><![CDATA[<p>The reason we network is different for everyone but ultimately it is about connection.  Ask yourself -  How do I  make networking events work for me?  Consider these 5 tips and how they all relate back to improving connections</p>
<p>1.  Be open to establishing non-specific connections  &#8211; not all connections will be related to your business, but can help you discover the bigger picture of how we develop relationships that ultimately grow business connectivity.</p>
<p>2.  Tune in to Listening &#8211; Be curious by asking good questions, and take the time to listen to the answers. You will see greater opportunities and enjoy the experience.</p>
<p>3.  Refer and Recommend &#8211; share experiences, advice, and your connections. This will inspire others to do the same for you.</p>
<p>4.  Follow up &#8211; Make the sincere effort to make follow-up contact only people that you connected with.</p>
<p>5.  Don&#8217;t forget your Business cards! &#8211; It happens to all of us!</p>
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		<title>Everyone wants a discount: including me!</title>
		<link>http://kathiemaddenevents.com/2010/03/everyone-wants-a-discount-including-me/</link>
		<comments>http://kathiemaddenevents.com/2010/03/everyone-wants-a-discount-including-me/#comments</comments>
		<pubDate>Sat, 20 Mar 2010 22:01:21 +0000</pubDate>
		<dc:creator>Kathie Madden</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Event Planning]]></category>
		<category><![CDATA[Guests]]></category>
		<category><![CDATA[Parties]]></category>

		<guid isPermaLink="false">http://kathiemaddenevents.com/?p=375</guid>
		<description><![CDATA[Business optimism sits on the horizon and changes that had to occur after 2009; some drastic and others safely conservative, are being implemented. One residual element remains as a carry over: everyone wants a discount; including me!  This is not a magnified statement, I have always sought a better price to benefit my clients, [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://kathiemaddenevents.com/wp-content/uploads/2010/03/discounts.jpg"><img class="alignleft size-full wp-image-376" title="discounts" src="http://kathiemaddenevents.com/wp-content/uploads/2010/03/discounts.jpg" alt="" width="129" height="100" /></a>Business optimism sits on the horizon and changes that had to occur after 2009; some drastic and others safely conservative, are being implemented. One residual element remains as a carry over: everyone wants a discount; including me!  This is not a magnified statement, I have always sought a better price to benefit my clients, it is a reasonable assumption that if I didn&#8217;t; they would go elsewhere. At this point I would like to gratefully thank my vendors for providing these discounts.</p>
<p>I have traveled around the world and in most countries it is acceptable to barter the price of goods and services; it rarely provokes resentment.  Garage sales are a good example of how we unilaterally play the game.  I was asked recently to discount my services 50% and although I don&#8217;t mind adjusting some prices I thought long and hard about this request.<br />
The thesis- discounting a product to remove it from inventory is good &#8211; discounting a service depreciates value.</p>
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		<title>I&#8217;ll get back to you after the Olympics!</title>
		<link>http://kathiemaddenevents.com/2010/02/ill-get-back-to-you-after-the-olympics/</link>
		<comments>http://kathiemaddenevents.com/2010/02/ill-get-back-to-you-after-the-olympics/#comments</comments>
		<pubDate>Wed, 03 Feb 2010 22:33:21 +0000</pubDate>
		<dc:creator>Kathie Madden</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Event Planning]]></category>
		<category><![CDATA[business during the Olympics]]></category>
		<category><![CDATA[olympic fever]]></category>
		<category><![CDATA[Olympics]]></category>
		<category><![CDATA[prepping for the Olympics]]></category>
		<category><![CDATA[Vancouver 2010]]></category>
		<category><![CDATA[Vancouver and Whistler traffic]]></category>

		<guid isPermaLink="false">http://kathiemaddenevents.com/?p=348</guid>
		<description><![CDATA[
Watching our city being transformed by the Olympic/Paralympic Games has been a gradual adjustment for everyone, and here we are just 9 days out from the opening ceremony with all the expected modifications in full speed.  Standing in the shadows of all that anticipated excitement is an uncharacteristic business retort, “I’m sorry, but I [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://kathiemaddenevents.com/wp-content/uploads/2010/02/olympic-torch-2.jpg" alt="olympic torch 2" title="olympic torch 2" width="133" height="79" class="alignleft size-full wp-image-347" /><br />
Watching our city being transformed by the Olympic/Paralympic Games has been a gradual adjustment for everyone, and here we are just 9 days out from the opening ceremony with all the expected modifications in full speed.  Standing in the shadows of all that anticipated excitement is an uncharacteristic business retort, “I’m sorry, but I can’t do anything for you until after the Olympics”. </p>
<p>It is not that we can’t help you; it’s merely in relation to the logistics of productivity; while anything Olympic related shifts into overdrive expecting anything else to function as normal is unrealistic. As the torch makes its long and historic journey to mark the beginning of the celebration, the rest of the country will have to remember that if there is no immediate reply; leave a message and we will get back to you after the spirit of Olympic flame is extinguished.<br />
GO CANADA GO!    </p>
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		<title>Setting the Scene for Your Wedding</title>
		<link>http://kathiemaddenevents.com/2010/01/setting-the-scene-for-your-wedding/</link>
		<comments>http://kathiemaddenevents.com/2010/01/setting-the-scene-for-your-wedding/#comments</comments>
		<pubDate>Fri, 22 Jan 2010 18:26:55 +0000</pubDate>
		<dc:creator>Kathie Madden</dc:creator>
				<category><![CDATA[Event Planning]]></category>
		<category><![CDATA[celebration]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[destination weddings]]></category>
		<category><![CDATA[memorable event]]></category>
		<category><![CDATA[Vancouver wedding planners]]></category>
		<category><![CDATA[wedding locations]]></category>
		<category><![CDATA[Weddings]]></category>

		<guid isPermaLink="false">http://kathiemaddenevents.com/?p=338</guid>
		<description><![CDATA[Location, Location, Location –
Published article South Delta Leader, January 15, 2010
Most engaged couples don’t consider that their wedding is the first time they will be entertaining together as a married couple.  Choosing the perfect setting for a wedding can reflect your personalities and create a truly memorable event.  The everlasting trend in weddings [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://kathiemaddenevents.com/wp-content/uploads/2010/01/Wedding-Locations1.jpg" alt="Wedding Locations" title="Wedding Locations" width="124" height="115" class="alignleft size-full wp-image-340" /><strong>Location, Location, Location</strong> –</p>
<p><strong>Published article South Delta Leader, January 15, 2010</strong></p>
<p>Most engaged couples don’t consider that their wedding is the first time they will be entertaining together as a married couple.  Choosing the perfect setting for a wedding can reflect your personalities and create a truly memorable event.  The everlasting trend in weddings is personalization and what better way to begin planning by finding inspiration at a unique site?  </p>
<p>Destination weddings are a perfect example of a location being the jumping off point for your wedding.  The blessing and curse of a destination wedding is that most of the design elements are built into a package. Having set the tone perhaps at the beach with romantic and picturesque scenery, this location establishes many elements of the design and offers the opportunity for you to reflect your personal touches into the nuptials and reception. By embracing the spirit of the location and learning customs and traditions that can be incorporated into your celebration you can deliver the personal touches for a one-of-a-kind affair.    </p>
<p>There are couples for whom the religious aspect of the ceremony is paramount, and other couples that incorporate meaningful traditions from their ancestral roots.  The location of the ceremony will be governed by this, but this also allows for some originality in symbolizing how you as bride and groom have arrived to this point of union. Transitioning your guests to another location for the reception can have a scattering effect, so plan on creating a creative and coherent welcoming at the new location that reflects some design elements of the ceremony and further builds a sense of anticipation for your guests. </p>
<p>Fresh-air weddings tend to be more casual affairs however depending on the location; it is the outdoors that inspires the broadest thematic inspiration from rustic to formal.  All the natural elements serve to accentuate your design, entertainment, and photography.  An outdoor wedding however needs a well-built backup plan, which is as critical as any other consideration as no one can control the weather conditions. Umbrellas for rain or shine, and a heated reception tent are a must.  Consider flooring as no lady wants to aerate the grass with her satin heels and elderly guests will have difficulty maneuvering the unlevel areas. </p>
<p>To create and set the tone of your own beautiful wedding, take this opportunity to make the most of it by tapping into your own imaginative ideas on location selection.  Remember, it is important to reflect your personalities but don’t go too over board that in years to come you ask yourselves, what were we thinking?  Relax and enjoy your wedding day; this is the first of many festive occasions as husband and wife. </p>
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		<item>
		<title>Dear Oprah</title>
		<link>http://kathiemaddenevents.com/2010/01/dear-oprah/</link>
		<comments>http://kathiemaddenevents.com/2010/01/dear-oprah/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 20:07:47 +0000</pubDate>
		<dc:creator>Kathie Madden</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Event Planning]]></category>
		<category><![CDATA[Parties]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[2010]]></category>
		<category><![CDATA[adventure]]></category>
		<category><![CDATA[Anthropology]]></category>
		<category><![CDATA[How to Get What you Really Want This Year]]></category>
		<category><![CDATA[Live Your Best Life]]></category>
		<category><![CDATA[Oprah]]></category>
		<category><![CDATA[Oprah's Book of the Month Club]]></category>
		<category><![CDATA[Psychology]]></category>
		<category><![CDATA[Sociology]]></category>
		<category><![CDATA[Special Events]]></category>
		<category><![CDATA[transform your life]]></category>

		<guid isPermaLink="false">http://kathiemaddenevents.com/?p=314</guid>
		<description><![CDATA[Dear Oprah,
Could you please send your team to pick me up and take me on a 1-2 year world tour to meet and mentor with the best of the Special Event Designers and Producers?  I want a sneak peek into the underbelly of what it takes to organize a Presidential Inauguration, Coronations, the Academy Awards, [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-319" title="Oprah" src="http://kathiemaddenevents.com/wp-content/uploads/2010/01/Oprah2.jpg" alt="Oprah" width="123" height="131" />Dear Oprah,</p>
<p>Could you please send your team to pick me up and take me on a 1-2 year world tour to meet and mentor with the best of the Special Event Designers and Producers?  I want a sneak peek into the underbelly of what it takes to organize a Presidential Inauguration, Coronations, the Academy Awards, and other high profile affairs.  I&#8217;d like to travel to the Middle East to understand the intricacies of developing an event for a Sheik, follow the Olympic Organizers from one city to the next, and be present to better understand  the cultural preparations of powerful  traditional ceremonies that mark  a right of passage, a wedding, or death.  I will need a photographer as we chronicle this most desired adventure and create a book that can then be on Oprah&#8217;s Book of the Month Club.</p>
<p>The Special Event industry is so misunderstood, and I would like to bring attention to the challenges, skills, and research it takes to be a true industry professional, and the importance that anthropology, sociology, and psychology play  in the development of every event.</p>
<p>In your January 2010 issue you headline in bold print: <strong>How to Get What You Really Want This Year</strong>.  This is what I really want, so I am being bold and just asking for it. I too want to Live my Best Life!</p>
<p>Thank you for your time and consideration.</p>
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		<title>5 Hot Fund-Raising Tips</title>
		<link>http://kathiemaddenevents.com/2009/10/5-hot-fund-raising-tips/</link>
		<comments>http://kathiemaddenevents.com/2009/10/5-hot-fund-raising-tips/#comments</comments>
		<pubDate>Wed, 14 Oct 2009 00:13:15 +0000</pubDate>
		<dc:creator>Kathie Madden</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Event Planning]]></category>
		<category><![CDATA[Guests]]></category>
		<category><![CDATA[Parties]]></category>
		<category><![CDATA[attendees]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[community relations]]></category>
		<category><![CDATA[contacts]]></category>
		<category><![CDATA[continued education]]></category>
		<category><![CDATA[Credibility]]></category>
		<category><![CDATA[donations]]></category>
		<category><![CDATA[donors]]></category>
		<category><![CDATA[Fund-raising]]></category>
		<category><![CDATA[fund-raising ideas]]></category>
		<category><![CDATA[fund-raising tips]]></category>
		<category><![CDATA[initiatives]]></category>
		<category><![CDATA[Objectives]]></category>
		<category><![CDATA[signature events]]></category>
		<category><![CDATA[strategic leadership]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[volunteers]]></category>

		<guid isPermaLink="false">http://kathiemaddenevents.com/?p=225</guid>
		<description><![CDATA[Fund-raising events can create more than just money; there is intangible gold in developing the strategies of a successful signature fund-raising event that will also assist in long-time sustainability.
Focus on these 5 C’s :
1.    Contacts – Will the people that attended the event do so again? Have a plan in place to [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-thumbnail wp-image-275" title="fundraising" src="http://kathiemaddenevents.com/wp-content/uploads/2009/10/fundraising-150x150.jpg" alt="fundraising" width="150" height="150" />Fund-raising events can create more than just money; there is intangible gold in developing the strategies of a successful signature fund-raising event that will also assist in long-time sustainability.</p>
<p>Focus on these <strong>5 C’s </strong>:</p>
<p>1.    <strong>Contacts</strong> – Will the people that attended the event do so again? Have a plan in place to gather contact information and thank them for attending and donating at your event, and also to provide your organization with contacts for future event announcements.  Give people the opportunity to opt out if they are not interested.<br />
2.    <strong>Credibility</strong> – People want to know that when they donate in any way, what percentage or purpose the funds are being raised for.<br />
3.    <strong>Continued Education</strong> – Communicate your mission statement and any other important information to the public about present and future initiatives. Ask yourself if they will learn anything new from this project.<br />
4.    <strong>Commitment</strong> – By fulfilling your obligations you will prove your motivation and improve your organizations’ image.<br />
5. <strong> Community Relations</strong> – Show proof that the community and its’ involvement in your event is benefiting from your fund-raising initiatives.</p>
<p>Any fund-raising event needs strategic leadership, clear objectives, and motivated volunteers, but don’t forget to mine for gold among the 5 C’s of success before and after your event.</p>
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		<title>Five secrets for a new business outlook:</title>
		<link>http://kathiemaddenevents.com/2009/08/five-secrets-for-a-new-business-outlook/</link>
		<comments>http://kathiemaddenevents.com/2009/08/five-secrets-for-a-new-business-outlook/#comments</comments>
		<pubDate>Tue, 25 Aug 2009 21:47:44 +0000</pubDate>
		<dc:creator>Kathie Madden</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Event Planning]]></category>
		<category><![CDATA[Guests]]></category>
		<category><![CDATA[Parties]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Business Outlook]]></category>
		<category><![CDATA[Business Solutions]]></category>
		<category><![CDATA[change]]></category>
		<category><![CDATA[economy]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[journey]]></category>
		<category><![CDATA[new business]]></category>
		<category><![CDATA[outlook]]></category>
		<category><![CDATA[recession]]></category>
		<category><![CDATA[solutions]]></category>
		<category><![CDATA[Vancouver Event Planners]]></category>

		<guid isPermaLink="false">http://kathiemaddenevents.com/?p=211</guid>
		<description><![CDATA[1. &#8220;Change&#8221; is the tug-of-war between familiarity and imagination.
2.  Catch-up is not a condiment, it is a temporary impediment.
3.  Complaints are solutions in their infancy.
4.  Work as though you are renovating, constantly upgrading your value.
5.  There is a journey and a destination where you always end up back at &#8220;Change&#8221;.
]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-thumbnail wp-image-277" title="secret" src="http://kathiemaddenevents.com/wp-content/uploads/2009/08/secret-150x150.jpg" alt="secret" width="150" height="150" />1. &#8220;Change&#8221; is the tug-of-war between familiarity and imagination.</p>
<p>2.  Catch-up is not a condiment, it is a temporary impediment.</p>
<p>3.  Complaints are solutions in their infancy.</p>
<p>4.  Work as though you are renovating, constantly upgrading your value.</p>
<p>5.  There is a journey and a destination where you always end up back at &#8220;Change&#8221;.</p>
]]></content:encoded>
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